Check Out Process
When you are ready to make your purchase, place your mouse over your Cart at the top of the page and click Checkout. Our checkout process is quick, easy and secure. Just follow these steps to place your order.
For Registered Users – If you are a returning customer and have an account at helmutlang.com, please sign in using your email address and password. You will then be taken directly to the first Checkout page.
For Non-Registered Users – If you are not registered for an account at helmutlang.com, you may proceed to the first Checkout page without an account or you can create an account.
Enter the address where you would like your order shipped. If you are a registered user and have saved a shipping address, your shipping address will automatically appear on the Shipping page. If your shipping address is the same as your billing address, click the box next to Use This Address for Billing. If you are purchasing a gift, please click the Yes box next to Is This a Gift. Then select a shipping method from the options provided. For more information on shipping, please visit the Shipping section of Customer Service.
Enter your billing information as it appears on your credit card statement. Your credit card will not be accepted without the appropriate billing address and telephone number. If you are a registered user, your billing address will automatically appear on the Billing page.
After entering your billing information and any coupon or promotional codes, you can enter your payment method information. For more information on payment, please visit the Payment section of Customer Service.
Placing Your Order
Review your order information, shipping address, billing address, and payment information to ensure they are all correct and then click Place My Order.
Once you have placed your order, you will see your order summary, which will include your order number. At this time you will be able to print a copy of your receipt for your records. A copy of your receipt will also be included in your order shipment. If, during checkout, you indicated that this order is a gift, a gift receipt, which excludes all prices, will be included in your order shipment.