In Store Returns & Exchanges
We want you to be completely satisfied with your helmutlang.com order, thus we will accept your return or exchange of product in original condition with all tags attached within 14 days of receipt of your order. Your helmutlang.com receipt and original form of payment must accompany your return. Please note that returns or exchanges for items purchased on helmutlang.com are only accepted at Helmut Lang Retail stores . Handbags and Accessories purchased on helmutlang.com can only be returned to helmutlang.com and cannot be returned to Helmut Lang Retail stores. Gifts returned to Helmut Lang Retail stores will be refunded in the form of a Helmut Lang gift card. All sale items are final sale and cannot be returned at any time. Also, shipping and handling charges are non-refundable.
Helmut Lang Retail Store Purchases
We will happily accept your return or exchange of product in original condition with all tags attached when accompanied by a receipt within 14 days of purchase at any Helmut Lang Retail store. Cash will be refunded in the form of a check issued from our corporate office within 10 business days. All sale items, handbags and accessories are final sale.