You can check the status of your order even if you are not a registered user by clicking on Sign In and providing the order number and billing zip code. Please note that it may take up to 48 hours after your package has left our warehouse for the tracking information to appear in the shipment tracking system.
We will communicate all information about your order via email. You will receive an order confirmation email once your order has been received. You will also receive a shipping confirmation email once your order has been shipped; this email will also include the tracking number for your package.
Changing an Order
Once an order is placed, we are unable to change or cancel the order and are not responsible for typographical errors made during the checkout process.
A pre-order is an order placed for an item that we do not yet have on-hand. The item will be charged and shipped when it becomes available.