*Discount will be applied online when promotional code HLFAMILY
is entered at checkout and in-store when this email is presented
to an associate. Offer is non-transferrable and cannot be applied
to previous purchases or combined with any additional offers. Offer
valid only on helmutlang.com and Helmut Lang retail locations. Not
redeemable at Helmut Lang outlet locations. Offer valid in store
through April 30th, 2015 and online through April 29th, 2015 at 11:59 PM EST.
For assistance, please contact
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- Orders are processed pending item availability and credit card verification. helmutlang.com will contact you via email if there are any issues with your order.
- Orders placed Monday-Friday before 12 PM EST will begin processing that day and will ship within 2 business days.
- Orders placed Monday-Friday after 12 PM EST will begin processing the next business day and will ship within 3 business days.
- Orders placed on Friday after 12 PM EST or over the weekend will begin processing on the following Monday.
- helmutlang.com does not process or ship orders on Saturday, Sunday or federal holidays.
At this time helmutlang.com orders can only be shipped to addresses within the United States. We are unable to ship orders to international addresses, APO/FPO addresses, or P.O. boxes.
For your protection, any order totaling $1,500.00 or more requires a signature at the time of delivery.
If you refuse delivery of any order placed on helmutlang.com, the package will be returned to our warehouse. You will receive a refund for the merchandise and tax paid, but shipping charges are non-refundable.
Orders placed after 10 AM, EST, Wednesday, November 26,2014, will be shipped starting on Monday, December 1, 2014.
Customer Service will be available by phone until 1 PM EST on Wednesday, November 26,2014. Normal customer service hours will resume on Monday, December 1, 2014.
For guaranteed delivery by December 24, 2014 to destinations within the contiguous U.S., please follow the below instructions:
- Ground Shipping order by 3:00 pm ET December 18, 2014
- 2nd Day Shipping order by 3:00 pm ET December 22, 2014
- Overnight Shipping order by 3:00 pm ET December 23, 2014